🗺️Care Coordination & Follow-Up
Practice
The patient walks in
Patient context
The patient is being discharged with home health services (a nurse visit weekly), a specialist referral, and a primary care follow-up. They live alone and are nervous about who shows up at the door, who they're supposed to call between visits, and what's covered by insurance.
Conversation
Can you explain it to me so I know what to do? (End of patient transcript.)
You're scored on
Plain Language
Everyday words, no jargon
Chunking & Checking
One idea at a time
Empathy
Acknowledge feelings first
Teach-Back Framing
Confirm understanding
Communication only — not clinical accuracy. Feel free to improvise medical details.
Heads up: don't paste any real patient details. We're just practicing the muscle.